Technical Support Specialist (Russian-English speaking)

Multilogin helps companies see the Internet through millions of computers. It’s a completely new terrain waiting for you to make an impact.

We’re looking for a people-oriented person who’s no stranger to technical topics to help us make our users happy. This is a great opportunity to become a team member of a fast-growing company revolving around focused hard work, growth, fun, and adventure.

Challenge accepted?

Examples of what you’ll do:

  1. Provide technical support to users via email and live chat
  2. Investigate user problems and prepare reports for developers
  3. Handle payment-related operations
  4. Connect with users through TeamViewer and investigate their issues
  5. Learn and document information about users
  6. Establish personal relationships with key customers
  7. Participate in software testing


As you grow into the role, you’ll have opportunities to challenge yourself in other areas like quality assurance, technical support, sales, and marketing.

To help you excel, you’ll get:


To attend conferences for free


To take courses on Udemy and Coursera


Unlimited paid time off


Home office budget


Customer experience lead

At Multilogin, we make sure that only the best specialists join us. These are people who have a passion for gaining new knowledge, utilizing and sharing their own experience, and building the strongest team and a unique product. If you share our passion, then you are the one that we are looking for.

You’re a good fit if you:

  1. Have 2 or more years of technical customer support experience
  2. Have excellent spoken and written communication skills in Russian
  3. Have very good spoken and written communication skills in English
  4. Are punctual and attentive to details
  5. Are able to multitask
  6. Are flexible in your working hours and able to work in mornings, evenings and weekends
  7. Have previous experience in compiling and translating documentation from Russian to English and vice versa
  8. Preferably have previous experience in working with Jira, Confluence, and TeamViewer

Sounds like YOU?

Hit the APPLY button and let’s talk!

Want to know what it is really like working at Multilogin?
Read more stories on our career page.

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REGARDING COVID-19 AND TRAVEL: The current pandemic is a rapidly changing situation. Multilogin is monitoring government and health agency reports closely, and responding however possible to prioritize safety and well-being for our team members, prospect candidates and communities. Currently almost all company travel and Tallinn onboarding have been suspended, and we do manage all our hiring process virtually.